Five Behaviors

The Five Behaviors of a Cohesive Team™

The Five Behaviors of a Cohesive Team™ has a simple goal: to facilitate a learning experience that helps organisations discover what it takes to build a truly cohesive and effective team.

The programme is designed to identify the root causes of politics and dysfunction on the teams where you work, and the keys to overcoming them.

Bringing together everyone’s personalities and preferences to form a cohesive, productive team takes work, but the payoff can be huge—for individuals, the team, and the organisation.

Typical characteristics of a productive, high-functioning team include:

  • Makes better, faster decisions
  • Are comfortable asking for help, admitting mistakes and limitations and take risks offering    feedback
  • Taps into the skills and opinions of all members
  • Avoids wasting time and energy on politics, confusion, and destructive conflict
  • Avoids wasting time talking about the wrong issues and revisiting the same topics over and over again because of a lack of buy-in
  • Creates a competitive advantage
  • Retain the best people
  • Align the team around common objectives
  • Is more fun to be on! 

Download Five Behaviors Program Overview

The single most untapped competitive advantage is teamwork.

To gain this advantage, teams must adopt:

Behaviour #1: Trust One Another - When team members are genuinely transparent and honest with one another, they are able to build vulnerability-based trust.

Behaviour #2: Engage in Conflict around Ideas - When there is trust, team members are able to engage in unfiltered, constructive debate of ideas.

Behaviour #3: Commit to Decisions - When team members are able to offer opinions and debate ideas, they will be more likely to commit to decisions.

Behaviour #4: Hold One Another Accountable - When everyone is committed to a clear plan of action, they will be more willing to hold one another accountable.

Behaviour #5: Focus on Achieving Collective Results - The ultimate goal of building greater trust, conflict, commitment, and accountability is one thing; the achievement of results!

How to Launch a Team Initiative

Option 1 - We Facilitate The Event for You

We work with teams at all levels and across all industries, and our Five Behaviors Accredited Facilitators help companies implement the five behaviours model in a number of ways, including: senior leadership team off-sites, organisational wide roll-outs and training workshops. 

Fill in the Contact Form opposite and one of the team will come back to you with more information and pricing 


Option 2 - You Facilitate The Event Using our materials and Your Own Trainers

We have a complete suite of products and services to help you implement the Five Behaviors model with your team/s. These products and services include an online Individual & Team Assessment, Facilitator's Guide, Participant Workbook Field Guide and Video Presentation. We also provide an opportunity to become an Accredited Facilitator of the programme in your own right if you wish.

Click on the Store button below for more information on the products and pricing 


  • 36-page highly personalised assessment results for individual and team
  • Strong visuals illustrate key messages
  • Context-specific feedback
  • Tips and strategies for improving teamwork effectiveness
  • Opportunity for building an action plan

View Samples:

5B Annotated Team Report - Sample 5B Individual Report - Sample 5B Progress Report - Sample

Modular Facilitation

Seven modules from 1 to 3 ½ hours in length.  Each module includes:

  • Facilitator's Guide in MS Word
  • Participant handouts in MS Word
  • PowerPoint with embedded video


Module 1: Introduction: Introduces The Five Behaviors of a Cohesive Team Model
Module 2: Building Trust: Teaches the concept of vulnerability-based trust
Module 3: Mastering Conflict: Helps participants understand the benefits of healthy conflict
Module 4: Achieving Commitment: Shows how clarity and buy-in are key to achieving commitment
Module 5: Embracing Accountability: Stresses the importance of peer-to-peer accountability
Module 6: Focusing on Results: Emphasises that collective results are more important than individual goals
Module 7: Review and Action Plan: Allows participants to review what they’ve learned and to create an action plan to improve the team’s productivity

The fully scripted Facilitator’s Guide includes supporting presentation materials and participant handouts.  Through the use of experiential activities, video, and discussion, an intact team is lead through the powerful The Five Behaviors model, learning and practicing the behaviours that will make the team more cohesive and improve its performance.

Please note: team member profiles are purchased separately.

Annotated Team Report

This tool is used by the facilitator when preparing for a team session.  The report is a copy of the team profile with the following notations:

  • Expanded explanation of profile content
  • Scoring interpretation
  • Resources for additional information
  • Indicators of personalized/tailored content

In addition, an appendix includes a ranking of all assessment items by team average and the team’s percentile for each of The Five Behaviors.

Easily Customisable

Create an end-to-end teamwork development programme or concentrate on specific areas. Switch out video clips and modify the Facilitator’s Guide, PowerPoint® slides, and handouts. Add or delete sections to fit any time frame.

View Samples:

5B Program Overview 5B Sample Facilitation.pdf

Engaging Videos

Over 40 Minutes of Classroom Video:

  • Wrong-Way/Right-Way Videos: 10 segments of contemporary teamwork examples—one right way and one wrong way example for each of The Five Behaviors—to spark learning and generate powerful conversations that serve as a basis for further action
  • Featuring Patrick Lencioni: In his engaging personal style, Pat describes The Five Behaviors and why they matter for cohesive teams, illustrates the conflict continuum, and explains how to conduct the Personal Histories exercise and why it’s valuable.
  • The Models: clips that introduce and explain The Five Behaviors Model and the Everything DiSC® model

Pick and choose clips that fit your needs.  Use video clips as stand-alones, integrated with the standard presentation, or worked in to your custom presentation.

Nearly 50 Minutes of Additional Video for the Facilitator’s Reference

These clips provide additional information for the facilitator, including tips for facilitation, more explanation and stories for each of the five behaviors, and specific guidance for working with team leaders.

A Participant Orientation Video

This optional video serves as a preamble to taking the assessment, briefly describing the assessment and providing pointers for the participants about taking the assessment.

View Samples:

Store: The Five BehaviorsBuy DiSC products for The Five Behaviors of a Cohesive Team

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